Live chat can help you educate and engage your audience, but it needs to provide quick convenience to customers | DMX Marketing Experts

Live chat can help you educate and engage your audience, but it needs to provide quick convenience to customers

Live chat allows customers to directly talk to a brand, providing convenience. However, most consumers look towards quick responses. In statistics from HubSpot Research, 82% of consumers rated an immediate response as very important for marketing or sales questions. A further 90% of consumers rated similarly in terms of immediate responses for customer service questions.…

Twitter to bring in full-screen adverts with Fleet ads | DMX Marketing Experts

Twitter to bring in full-screen adverts with Fleet ads

Twitter is testing Fleet ads, vertical format full screen adverts, on its platform. Using a 9:16 aspect ratio, each advert will be up to 30 seconds long and have a call-to-action for users to swipe up. Performance metrics will be available, such as impressions and site visits, to total views and quartile reporting. Twitter released…