Canadian consumer expectations for deliveries has been changed by pandemic according to new survey

• Consumer expectations for online deliveries look for more transparency and quicker delivery times according to a new survey conducted by SOTI
• Titled the ‘State of Mobility’ report, it’s Canadian results show that 67% want to be able to know where their package is once it’s been ordered. It also showed that 29% saw that unless businesses master deliveries then they will struggle to keep up during the pandemic
• The survey, which was conducted in multiple countries, saw 82% of Canadians asked say that they are okay using any delivery options, such as home delivery or curbside pick up

Source : https://www.retail-insider.com/retail-insider/2021/02/how-the-pandemic-has-changed-consumer-expectations-while-accelerating-ecommerce-in-canada/?utm_source=rss&utm_medium=rss&utm_campaign=how-the-pandemic-has-changed-consumer-expectations-while-accelerating-ecommerce-in-canada